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ForumPay Update: Merchant Support Desk


Do you have unanswered questions about ForumPay crypto payment processing services? Well, look no further! ForumPay recently launched a help desk support site for merchants. 

Attention ForumPay Merchants:

By visiting https://support.forumpay.com/home/ ForumPay, merchants can access a detailed user guide for the merchant dashboard along with guidelines for accepting crypto payments. Further, ForumPay’s support team will continually add updates, resources, and information to the support site. And if that’s not enough, by using the help ticket function on the site, merchants can speak directly with a support team member. 

FAQ Refresher:

ForumPay’s support team is always happy to help, and before taking a spin around the new site, perhaps a little FAQ refresher can help clear any concerns before accessing the portal. 

FAQ No. 1: How much does ForumPay cost?

Setting up ForumPay is 100% free. The only requirement is to complete the KYC process. ForumPay provides the tools you need to reach the crypto-spending market with zero obligation. ForumPay charges one minimal ‘all-in’ fee per transaction. There are no ongoing or any other hidden or additional fees. 

FAQ No. 2: Do I need to reach a minimum number of monthly transactions?

No, merchants do not have a minimum number of transactions to meet. Having the option to open up to the crypto-spending market is the most critical aspect of installing ForumPay.

FAQ No.3: Why should I accept crypto payments?

There are many reasons!

  • Complete fast transactions, no matter the value amount or where in the globe they are sent or received.
  • Cost-effective transfers and payments. Crypto transactions require no middlemen or multi-layer processes. As a result, our processing charges are minimal one-time ‘all-in’ fees.
  • As of 2021, crypto spending has increased roughly 800% since 2013, with spenders statistically spending twice as much as other consumers. 
  • In times of economic crisis, people will find the optimal way to pay for goods and services. The crypto market has the potential to hedge against inflation and become the number one source of economic stimulation. When spending increases, it’s best to be prepared to accept the strongest form of money. 
  • More companies, industries, individuals, and organizations are tokenizing their brands and this will further increase the demand for token payment (crypto) acceptance by merchants..
  • Crypto spenders tend to spend much more liberally than other spenders when the value of their crypto increases. Multiplying funds not dependent on work increases the motivation to spend and invest in goods and assets.

FAQ No.4: Does my business have to receive funds in crypto?

Nope! And even better, ForumPay removes the volatility risk from crypto payments altogether. How?

  1. By instantly converting crypto payments to the currency of the merchant’s choice, there is no risk of price volatility typically associated with cryptocurrencies. Instead, the currency value agreed upon between the merchant and customer is what will be sent and received. 
  1. Merchants choose the currency they wish to receive in exchange for crypto. ForumPay converts funds when purchasing at the best real-time rate. Then, the funds are settled into the merchant’s bank account daily in the currency of their choice.
  1. Crypto transactions cannot be filed for chargebacks allowing merchants to avoid fraudulent actions. 
  1. Funds are settled in the merchant’s bank account daily.

FAQ No.5: What cryptocurrencies can my business accept? 

Any! ForumPay owns and operates its exchange meaning its technology has the power to enable payments for any cryptocurrency with enough demand. As of now, ForumPay enables crypto payments with Bitcoin, Bitcoin Cash, Ether, USDT, USDC, XRP, Litecoin, Tron USDT, PROPT, and DASH. However, other crypto payment solutions have limitations narrowing the possibility of opening up to the entire crypto-spending market. 

FAQ No.6: Can my customers pay from any digital wallet? 

Yes! ForumPay is entirely wallet agnostic, meaning no matter which wallet your customer comes in with, they can process a payment. But, again, other crypto payment solutions have limitations narrowing the possibility of opening up to the entire crypto-spending market. 

FAQ No.7: In what countries is ForumPay available?

ForumPay is a global cryptocurrency payment platform that can operate globally, exempting countries from ultra-high-risk jurisdictions or those on the OFAC sanctions list. ForumPay is globally compliant. 

FAQ No.8: How do I start accepting crypto payments?

It’s easy! Visit www.forumpay.com to speak with a sales representative. A sales representative will guide you to complete a KYC process; you are ready to install and accept crypto from there!


ForumPay does not disclose financial advice. Anything shared is strictly to inform, entertain, or share thoughts and ideas. Please seek a registered financial advisor if you are looking for financial advice.


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Getting into crypto sometimes feels like entering a group of friends who’ve known each other forever. It has its own vocabulary, jokes, and mixed